Requests for information from insurance companies

Data included in crime or incident reports can only be disclosed to an insurance company who are members of the Association of British Insurers (ABI) or their appointed agents.

The request should be made in accordance with the criteria detailed within the Data Sharing Guidance between the National Police Chiefs' Council and the Association of British Insurers.

Applications should be submitted in the agreed format of an Appendix D(a) (if an ABI member) or Appendix D(b) consent form (if not an ABI member), with the appropriate fee (£168.40).

The fee should not be paid until you have been provided with the West Midlands Police (WMP) BACS payment instructions and reference number.

Please make sure you include the reference number as part of the BACS payment process. If you don't this will impact our ability to process your request and lead to delays.

• When using an Appendix D(a), insurance companies must ensure that the person processing the claim has signed the form.
• Please also ensure that sufficient information (e.g. name of insured party/victim/witness, crime reference number, force wide incident number, date and exact location of crime/incident etc) is provided to enable us to accurately locate the crime/incident to which your request relates. Failure to provide sufficient information may prevent your request from being processed and result in the request being returned and delays in receiving the information you are seeking.
• Requests that do not fall within the criteria of an Appendix D(a) or D(b) application, but instead relate to a request for information to support enquiries into an insurance claim that appears prima facie fraudulent, then applications should be in accordance with Section 5 of the MOU.  Section 5 requires the insurer to summarise the evidence which gives rise to the suspicion of fraud and the insurer should supply the police with copies of the supporting documentation using an Appendix E form for this purpose.

Please email us your completed Appendix form, complete with the required handwritten signature.

Use our Request a collision report service if you need a collision report.